Last Updated: August 24, 2026
At Salvana Food (“Salvana,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make a purchase, contact us, or otherwise interact with Salvana.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
When you visit or use our website, we may collect information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order and purchase information
- Customer service communications
- Account information, if you create an account
- Any other information you choose to provide
When you make a purchase, payment information may be collected and processed by our payment service providers. Salvana does not necessarily store complete credit or debit card information on its own servers.
We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, pages visited, referring website, approximate location, and information collected through cookies or similar technologies.
2. How We Use Your Information
We may use your personal information to:
- Process and fulfill your orders
- Process payments
- Arrange shipping and delivery
- Provide order confirmations and updates
- Communicate with you about your purchases
- Respond to questions and customer service requests
- Process refunds, replacements, or other order-related requests
- Detect and prevent fraud or unauthorized transactions
- Maintain and improve our website and services
- Understand how visitors use our website
- Send marketing communications when permitted by law and according to your preferences
- Comply with legal, tax, accounting, and regulatory obligations
We may also use information for other purposes disclosed to you when the information is collected.
3. Cookies and Similar Technologies
Our website may use cookies, pixels, analytics technologies, and similar tools to operate the website, remember preferences, understand website traffic, improve performance, and support advertising or marketing activities.
Some cookies are necessary for functions such as maintaining your shopping cart and completing checkout.
Depending on your location and applicable law, you may have options to manage or reject certain non-essential cookies through your browser or any cookie preference tools provided on our website.
4. How We Share Information
We may share personal information with service providers that help us operate our business, including providers involved in:
- Website hosting
- E-commerce services
- Payment processing
- Shipping and fulfillment
- Email communications
- Analytics
- Advertising and marketing
- Fraud prevention
- Customer support
- Professional, accounting, or legal services
These providers may process information only as necessary to provide their services to us or as otherwise permitted by applicable law.
We may also disclose information when required by law, legal process, governmental request, or when reasonably necessary to protect Salvana, our customers, or others.
5. We Do Not Sell Your Personal Information
Salvana does not sell personal information for money.
Certain advertising or analytics activities may be considered “selling,” “sharing,” or “targeted advertising” under some U.S. state privacy laws. Where applicable, you may have the right to opt out of those activities.
6. Marketing Communications
If you subscribe to our marketing communications, we may send you information about Salvana products, promotions, recipes, offers, and other news.
You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the email.
You may still receive transactional communications related to your orders, account, payments, shipping, or customer service requests.
7. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing our services, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with legal, tax, and accounting requirements.
Retention periods may vary depending on the type of information and applicable legal obligations.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.
9. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Obtain a copy of certain information
- Opt out of certain uses of personal information
- Withdraw consent where processing is based on consent
- Appeal certain decisions regarding a privacy request, where applicable
These rights may be subject to exceptions and limitations under applicable law.
To submit a privacy request, please contact us using the information provided below. We may need to verify your identity before completing your request.
10. Children’s Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
If we become aware that we have collected personal information from a child in violation of applicable law, we will take reasonable steps to delete it.
11. Third-Party Websites and Services
Our website may contain links to third-party websites or use services provided by third parties.
Their privacy practices are governed by their own privacy policies. Salvana is not responsible for the privacy practices, content, or security of third-party websites or services.
12. International Visitors
Salvana operates primarily in the United States. If you access our website from another country, your information may be transferred to, stored, or processed in the United States or other jurisdictions where our service providers operate.
Privacy and data protection laws in those jurisdictions may differ from those in your country.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business, website, services, technology, or legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically.
14. Contact Us
If you have questions about this Privacy Policy or would like to submit a privacy request, please contact us: